Frequently asked questions
We don’t bill insurance directly so we can offer flexible, personalized support without the restrictions or delays that often come with insurance approval. However, we’re happy to provide superbills for possible reimbursement through your out-of-network benefits. Contact us anytime if you’d like help requesting or submitting a superbill—we’re here to support you!
Shine offers direct sessions for neurodivergent teens and adults to navigate life transitions, strengthen self-advocacy, build regulation skills, and develop meaningful relationships.
We also provide holistic behavior support that empowers parents and caregivers with practical, everyday strategies.
Additionally, we deliver individualized training for professionals—medical staff, teachers, first responders, and law enforcement—to promote inclusive, compassionate care for neurodiverse individuals.
We focus on parent training and holistic care—equipping you with tools to support your loved one in everyday life. We believe lasting change starts at home.
Getting started is easy! Simply schedule a free consultation to discuss your needs, goals, and whether we’re a good fit. From there, we’ll work with you to create a personalized plan for support.
No, a diagnosis is not required to receive support. We work with individuals who may not have a formal diagnosis, as well as those with autism, Down syndrome, ADHD, TBI, and other developmental or neurological differences. Our approach focuses on addressing each person’s strengths, needs, and family goals, not labels.
When we say all ages, we mean all ages! Amber has experience supporting individuals aged 2-66 years old with and without a formal diagnosis. Our approach is flexible, individualized, and built around your unique needs and goals.
Yes! We’re happy to coordinate with speech therapists, occupational therapists, teachers, and other providers to ensure a consistent, well-rounded support plan.
Sessions can be held in-person at your home, virtually, in the community, support at medical appointments, or at Simple Sparrow Care Farm—a peaceful space with animals and natural sensory input. We provide in-person services in Austin and Dallas and virtual sessions across Texas.
Absolutely! We provide virtual sessions to families across Texas, ensuring that you have access to support no matter where you live.
Sessions typically last 1 hour but can be adjusted based on your family’s needs. We also offer flexibility in session frequency to ensure ongoing support.
If you're outside of Texas, we're still here to help! We offer Etsy resources (ShineConsultingShop) for downloadable tools and strategies, and we're excited to have recently launched online modules, which will provide valuable support for families everywhere. You can view these under the resources tab.
You can reach us via email at amber@shinebehaviorconsulting.com or call us at (512) 615-0812 #800. We’re happy to answer any questions and help you get started!
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